Refund Policy

1. Subscription Fees

At TI Library, all monthly subscription fees and admission charges are strictly non-refundable and non-transferable under normal circumstances. Once a seat and shift are allocated to you for the month, the fee cannot be refunded, even if you do not utilize the library services.

2. Failed or Duplicate Transactions

If a technical error occurs during online fee payment via our payment gateway (e.g., money is deducted from your bank account twice, or money is deducted but the transaction shows as failed on our portal), please notify us immediately at tilibrary7112@gmail.com.

Upon verification with our payment gateway partner (Razorpay), the duplicate or failed amount will be processed for a refund. The approved refund will be credited back to your original source of payment within 5 to 7 working days.

3. Security Deposit (If Applicable)

If you have submitted a refundable security deposit at the time of admission, it will be refunded to you at the time of your final departure, provided you have served the required notice period and caused no damage to library property.